Best overlap: 8:00 AM to 11:00 AM in Ottawa is 3:00 PM to 6:00 PM in Cape Town.
The hours that work for both Ottawa and Cape Town are 8:00 AM to 11:00 AM (Ottawa) and 3:00 PM to 6:00 PM (Cape Town). With about 3 hours of overlap, there's comfortable room for a daily stand-up — 8:00 AM in Ottawa / 3:00 PM in Cape Town works well. A quick caveat — Ottawa's clocks move for daylight saving and Cape Town's don't, so the times here are right for only part of the year.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Ottawa America/Toronto | ||||||||||||||||||||||||
Cape Town Africa/Johannesburg |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -