There is no standard 8-to-6 overlap. Someone joins early or late.
For Islamabad and Austin, the standard workday in one city falls outside office hours in the other — that's what 11 hours of distance does. Keep live syncs short and infrequent, and let written updates carry the day-to-day between Islamabad and Austin. Because only Austin changes its clocks, the overlap above isn't fixed; expect a one-hour shift when Austin enters or leaves daylight saving.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Islamabad Asia/Karachi | ||||||||||||||||||||||||
Austin America/Chicago |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -