Best overlap: 8:00 AM to 5:00 PM in Cape Town is 9:00 AM to 6:00 PM in Helsinki.
Keep meetings inside 8:00 AM to 5:00 PM in Cape Town — that maps to 9:00 AM to 6:00 PM in Helsinki. Because you share 9 hours of the workday, there's no need to compromise; book the time that suits the meeting, not the map. Finally, Helsinki observes daylight saving and Cape Town doesn't, so this window shifts by an hour for part of the year — recheck it each spring and autumn.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cape Town Africa/Johannesburg | ||||||||||||||||||||||||
Helsinki Europe/Helsinki |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -