Best overlap: 2:00 PM to 6:00 PM in Cape Town is 8:00 AM to 12:00 PM in Atlanta.
Book within 2:00 PM to 6:00 PM Cape Town time (8:00 AM to 12:00 PM in Atlanta) and both teams will be at work. Atlanta is 6 hours behind Cape Town, so you've got a workable 4-hour overlap — ideal for a standing meeting around 2:00 PM in Cape Town (8:00 AM in Atlanta). Don't be caught out by clock changes — Atlanta observes daylight saving and Cape Town doesn't, so the offset varies by an hour through the year.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cape Town Africa/Johannesburg | ||||||||||||||||||||||||
Atlanta America/New York |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -