There is no standard 8-to-6 overlap. Someone joins early or late.
Anchorage and Cape Town are too far apart in time (11 hours) for their workdays to line up during regular hours. For anything urgent, agree on an early-morning or late-night bridge hour in advance so nobody's caught off guard. Just remember Anchorage changes its clocks for daylight saving and Cape Town doesn't, so confirm the overlap whenever the seasons turn.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Anchorage America/Anchorage | ||||||||||||||||||||||||
Cape Town Africa/Johannesburg |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -