The 14-hour offset between Toronto and Brisbane means there's no point hunting for a 9-to-5 overlap — there isn't one. Expect compromise: someone in Toronto or Brisbane will need to take the call outside the usual 9-to-5, so share that load. Keep an eye on the calendar — Toronto observes daylight saving and Brisbane doesn't, which nudges this window by an hour twice a year. To edit hours, add more timezones, and share with your team, create a free collaborative board.
| UTC (GMT+0) | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Toronto America/Toronto | 8pm | 9pm | 10pm | Previous Day 11pm | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm |
Brisbane Australia/Brisbane | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm | Next Day 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -
The US to Australia gap runs 14 to 19 hours depending on the month, and someone is always in tomorrow. Exact overlap windows for every US coast, the double-DST trap, and a rotation rule that keeps it fair. -
Discover simple, effective strategies and powerful tools to eliminate timezone chaos for your distributed team. -