Best overlap: 4:00 PM to 6:00 PM in Moscow is 8:00 AM to 10:00 AM in Austin.
Moscow and Austin overlap from 4:00 PM to 6:00 PM (Moscow) to the equivalent 8:00 AM to 10:00 AM in Austin — that's your meeting window. You've got roughly 2 hours — enough for a focused daily check-in if you hold it at 4:00 PM in Moscow (8:00 AM in Austin). Bear in mind Austin shifts for daylight saving while Moscow stays fixed — recheck these hours after each clock change.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Moscow Europe/Moscow | ||||||||||||||||||||||||
Austin America/Chicago |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -