Any time during the workday works for both.
There's nothing to coordinate around — Casablanca and Dublin share a clock, so morning for one is morning for the other.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Casablanca Africa/Casablanca | ||||||||||||||||||||||||
Dublin Europe/Dublin |
London to New York is five hours apart, except for the five weeks a year when it isn't. Exact overlap windows for every US zone, the 2026 DST mismatch dates, and where to put the recurring sync. -
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -