Best overlap: 4:00 PM to 6:00 PM in Abu Dhabi is 8:00 AM to 10:00 AM in Toronto.
The hours that work for both Abu Dhabi and Toronto are 4:00 PM to 6:00 PM (Abu Dhabi) and 8:00 AM to 10:00 AM (Toronto). Toronto is 8 hours behind Abu Dhabi, leaving a tight 2-hour window. Book 4:00 PM in Abu Dhabi (8:00 AM in Toronto) early and you'll dodge the daily scramble. Bear in mind Toronto shifts for daylight saving while Abu Dhabi stays fixed — recheck these hours after each clock change.
| Local time | 12am | 1am | 2am | 3am | 4am | 5am | 6am | 7am | 8am | 9am | 10am | 11am | 12pm | 1pm | 2pm | 3pm | 4pm | 5pm | 6pm | 7pm | 8pm | 9pm | 10pm | 11pm |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Abu Dhabi Asia/Dubai | ||||||||||||||||||||||||
Toronto America/Toronto |
24/7 support sounds great until a P1 ticket falls into the gap between Manila signing off and Dublin signing on. Here is how to design a follow-the-sun support model that actually catches tickets at the boundary. -
Discover simple, effective strategies and powerful tools to eliminate timezone chaos for your distributed team. -